Damage Claim Form

We understand that items can be damaged during the shipping process. We also understand that from time-to-time, something may arrive missing parts or components. citylgs.store strives to resolve these issues as quickly and painlessly as possible. 

To report an issue please email us at [email protected]

Please note -

  • All damages must be reported within 1 week of delivery citylgs.store cannot be held responsible for any missing, or damaged goods if we are not notified within this time period.